Please click on the option which best describes your experience.
(Strongly Agree, Agree, Uncertain/Unsure, Disagree, Strongly Disagree, No Opinion/Does not apply)
1. When I called to make an appointment, the call was answered promptly.
2. I was able to make an appointment for the time and date that suited me.
3. When I arrived for my visit, I didn't have to wait long before I was taken to the exam room.
4. The Administrative staff (Receptionist, Check-out, Billing Staff, Manager) treated me with courtesy and respect.
5. The Clinical staff (Nurses, Medical Assistants) treated me with courtesy and respect.
6. My Provider treated me with courtesy and respect.*
7. My Provider listened carefully to me.*
8. I am satisfied with the way my Provider is treating my condition.*
9. When I call my Provider's office with questions, I am able to obtain answers in a timely manner.
10. During my visit, my Provider used words I could understand.*
11. As a result of my visit to my healthcare provider, I am confident that I know how to take care of my illness(es).
12. Overall, I was satisfied with my experience during my visit.
13. If you were satisfied with your visit, please comment below.
14. If you were NOT satisfied with your visit please, provide details so we can address the issue and improve.
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